We run it for you

Decide who keeps it running after launch.

Your team can run it, LOJIK can run it for you, or we hand it over step by step. You agree which, in writing, before launch.

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Three options

Your team, LOJIK, or a step-by-step handover.

  • Your team runs it

    Your team takes over with everything tested, written instructions, the logins it needs, and someone at LOJIK to call if needed.

  • LOJIK runs it for you

    LOJIK keeps it online, watches it, fixes problems, answers your questions and makes the changes you agree on.

  • Step-by-step handover

    We run it together for an agreed period while your team learns it, then your team takes over.

Who does what is agreed for each project. Before launch, the proposal says who keeps it online, who you call for help, who fixes problems, who makes changes and how the handover works.

Ongoing operation

What keeping it running involves.

  1. Keep it on and watch it

    Keep it working, watch the numbers that matter to you, and catch problems before your team ends up doing the work by hand again.

  2. Fix it when something breaks

    Find what went wrong, get it working again, and fix the cause so it doesn't keep happening.

  3. Change it as you grow

    Make changes as your business grows, and check that everything still works afterwards.

  4. Ready to hand over

    Keep the instructions and logins up to date, so your team can take over at any time without guessing how it works.

Responsibility map

An example of how responsibilities can be divided.

WorkYour team runs itLOJIK runs it for youStep-by-step handover
MonitoringYour team watches agreed signalsLOJIK watches agreed signalsLOJIK watches while your team learns the runbook
IncidentsYour team responds; LOJIK follows the support pathLOJIK investigates and restores the workflowResponse ownership moves on an agreed date
ChangesYour team controls releasesLOJIK tests and releases agreed changesChanges are paired until ownership transfers
HandoffAccess and current documentation at launchAn exportable runbook stays currentAccess, knowledge, and responsibility move in stages

Next step

Not sure what to hand over first?

Answer a few questions and get an editable starting plan before you share contact details.

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