Logistics & transport
Trucking, brokerage, and delivery operations, without the retyping
For small carriers, freight brokerages, and last-mile operations
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The detail
Built for logistics & transport
For small trucking carriers, freight brokerages, and last-mile and courier operations. LOJIK finds where office hours go: delivery paperwork, rate confirmations, status calls, and carrier setup. Then we build the fixes. We work with the dispatch software, load board, and tracking tools you already pay for. When buying software is the better answer, we say so.
What each fix includes
Signed paperwork becomes a sent invoice
The load delivered, but the paperwork didn't come with it. The driver texts a blurry photo of the signed bill of lading, and the unloading receipt is still in the cab. Someone in the office matches each page to a load and renames the files. Then they build the packet the broker or factoring company wants. Until that packet goes out, the load doesn't get paid.
- Write down the packet each customer or factoring company requires: rate confirmation, bill of lading, proof of delivery, receipts
- Set it up so delivery documents from texts, email, or the driver app are matched to their load and filed in one place
- Put the invoice packet together and send it the way each payer accepts it, after a person approves it
- Show the loads still missing paperwork every morning, instead of finding them at month-end
Load details captured without retyping
Load offers (tenders) and rate confirmations arrive as PDFs in a shared inbox, each with its own layout. Someone retypes pickup, delivery, rate, and extra charges into the dispatch board or spreadsheet. A missed detention term or a wrong appointment time shows up later as a short payment.
- Collect the rate confirmation layouts you really receive, and the details dispatch and billing need from each
- Set it up so each confirmation becomes a draft load record, with the original document attached
- A person checks the rate, stops, and extra charges read from it before the load is dispatched
- If your dispatch software already creates loads from rate confirmations, set that up first and build only what it can't read
Customers get load updates automatically
"Where's my truck?" "Did it deliver?" Shippers and brokers call and email for status, so the dispatcher calls the driver. The answer gets typed into a reply, and someone will ask again this afternoon.
- Name the steps your customers care about, such as dispatched, at pickup, loaded, delivered, in your words
- Send an update automatically when a load moves to the next step, using your tracking, electronic logbook (ELD), or driver app
- Put problems, such as late for an appointment or no update, on a short list for dispatch instead of a phone call
Dispatch, billing and driver pay match
Loads live in the dispatch software or spreadsheet, and invoices in accounting. Advances and payments sit on the factoring website, and driver pay in another spreadsheet. Every delivered load is typed into each one. The numbers drift apart until someone matches them by hand.
- Write down where a load's details go today: which tools, which details, and who retypes them
- Use the connections your dispatch software and providers already offer. Then build the links they don't cover, with a readable record of every change.
- A person still approves any change to invoices, payments, or pay
- Hand over the instructions, logins, and alerts, so you own the connection
Carrier paperwork collected without chasing
Before a new carrier hauls a load, you need the signed agreement, tax form, and insurance certificate. You also check the carrier's public record. Those requests go out by email, one carrier at a time, and answers land in different inboxes. An expiring insurance certificate gets noticed only when someone happens to open the file.
- Write down your carrier setup checklist, your approval standard, and who signs off
- Set it up so requests and reminders go out in wording you approved, and documents are filed with the carrier's record
- Bring the carrier's public registration details into the record for your reviewer, and flag certificates about to expire
- If you use a carrier setup service, start from its link to your dispatch software. We connect its results only where that link doesn't exist.
What each load actually made
Revenue sits in the dispatch software, and fuel and tolls on card statements. Driver or carrier pay is in a spreadsheet, and payments in accounting. Knowing which customers, lanes, or trucks make money takes an export, a spreadsheet, and an evening. So the question mostly goes unanswered.
- Agree on the few numbers you decide with, such as revenue and cost per load, lane, or truck, and where each comes from
- Pull them together from the tools that already hold them
- Show owners and dispatchers only the numbers each should see
Buy dispatch software, or build?
You have a whiteboard, group texts, and spreadsheets that still mostly work. Your team keeps watching demos of dispatch software. The right answer is somewhere in between, and from these answers alone, we can't honestly name it. That's a finding, not a failure.
- A guided walk through how a load or delivery really moves today, from load offer to paid invoice
- A first written plan: what dispatch or delivery software would solve, what it wouldn't, and what LOJIK would build either way
- A fixed price for the first fix, or honest advice to buy an existing tool instead
How your tools fit together
Delivery paperwork to invoice
Delivery documents are matched to their load, put into the packet each payer requires, and sent once approved. Much of this already exists in dispatch software. Alvys says its driver app attaches the needed documents and receipts for invoicing. Rose Rocket lists document creation and invoicing among its features. DAT describes its Outgo factoring as built into DAT One, with automated invoicing (vendor site, 2026). If your paperwork already goes through one of those, turn those features on first. LOJIK builds the packet steps where documents arrive by text and email, outside your dispatch software. We also build them where each broker or factoring company wants something different.
- A packet checklist for each customer or factoring company
- Documents gathered from texts, email, and the driver app, matched to the load
- Packets put together, with a person approving before they're sent
- A daily list of delivered loads still missing paperwork
Rate confirmations read for you
Rate confirmations and load offers are taken from the inbox and turned into draft load records, with the PDF attached. A person checks the details read from them. Check your dispatch software first. Alvys describes automatic load creation and AI that handles documents. Rose Rocket describes an AI assistant that turns your inbox into records (vendor site, 2026). LOJIK builds this for operations still on spreadsheets or a dispatch board. We also build it for confirmation layouts an existing tool can't read.
- Rate confirmations and load offers gathered from the inbox and uploads
- Stops, appointments, rate, and extra charges read from each document
- A person checks before a load is treated as confirmed
- Draft load records saved to your dispatch software or spreadsheet
Load updates for customers
Short updates go out when a load or delivery reaches a new step, so customers know without calling. Dispatch gets a short list of problems. Many tracking tools already exist. DAT offers load tracking powered by Trucker Tools, based on electronic logbooks, that works inside your dispatch software. Rose Rocket lists tracking, email updates, and a customer website. For last-mile work, Onfleet describes live tracking pages, plus delivery photos and signatures shared with customers (vendor site, 2026). This fits operations whose tracking tool doesn't send the updates customers ask for. It also fits when status lives in more than one tool.
- Steps named in your words
- Step changes read from your dispatch software, tracking app, electronic logbook, or driver app
- Email or text updates, in wording you approved
- A list of problems for dispatch
How dispatch and billing connect
Updates move, with a record of each one, between the software that holds your loads and your other tools: accounting, factoring, and driver pay. First, check what already connects. Alvys says it connects with partners including electronic logbooks, load boards, and accounting. Rose Rocket lists connections including QuickBooks Online, DAT, Samsara, and Geotab. Motive lists ways to connect and partner tools alongside its electronic logbook (vendor site, 2026). LOJIK builds the connections you can't buy ready-made. A person approves any change to invoices, payments, or pay.
- A link to your main dispatch software: a built-in connection, or exports where that's all there is
- Automatic updates; if one fails, it's retried and flagged
- A record of every change you can read
- A person approves changes to invoices, payments, and pay
Carrier setup paperwork
Your carrier setup checklist, run for you. Requests and reminders go out in your wording, documents are filed with the carrier's record, and expiring certificates are flagged. Checking carriers is already sold as a service. Highway describes checking a carrier's identity, authority, insurance, and that it's a real operation, before freight is given. It also keeps watching through the load. Truckstop sells RMIS carrier setup (vendor site, 2026). FMCSA offers carrier registration and safety data through its QCMobile API. That needs a free API key and a Login.gov account. It also offers a free Company Snapshot, one carrier at a time (FMCSA, 2026). Highway and Truckstop RMIS both list links to dispatch software (vendor site, 2026), so check that first. LOJIK connects those results where your dispatch software isn't covered. Or we build the paperwork requests for a brokerage not using one of those services. Approval stays with you.
- Setup checklist and approval standard written down with you
- Requests and reminders, in wording you approved
- Public registration details added to the carrier's record for your reviewer
- Flags for expiring certificates, and a record of every approval
Load profit kept up to date
The few numbers you decide with, pulled from the tools that already hold revenue, fuel and card spending, pay, and payments. Each person sees only their part. Dispatch software includes reports on its own data; Rose Rocket, for one, lists analytics and dashboards (vendor site, 2026). This is for numbers that come from more than one tool.
- Agreed rules for revenue and cost per load, lane, or truck
- Regular updates from each tool
- Each person sees only their numbers
- A plain page owners can read without an export
Questions
Asked and answered.
We already pay for dispatch software (a TMS). What's left to build?
Often less than you'd think, and sometimes nothing. Dispatch software such as Alvys and Rose Rocket already describes automatic load creation or AI that turns your inbox into records. They also attach driver documents for invoicing and connect with accounting, load boards, and electronic logbooks (vendor site, 2026). Turn those on first. What's usually left are the gaps between tools. That means paperwork that arrives by text, and a factoring company or customer your software doesn't connect to. It also means numbers that come from several tools. Your plan names which, if any, apply.
Won't our load board or tracking app stop the check calls on its own?
Sometimes. DAT's load tracking, powered by Trucker Tools, works inside your dispatch software. Last-mile tools such as Onfleet offer customer tracking pages (vendor site, 2026). Building makes sense when some loads aren't tracked in that app, or status lives in more than one place. It also makes sense when customers want updates your tools don't already send.
Do you handle FMCSA compliance, hours of service, or carrier vetting decisions?
No. We don't give regulatory advice, and we don't decide which carriers you use. Those stay with you and the providers and advisers you already use. What we can do is gather what your reviewer looks at. FMCSA offers carrier registration and safety data through its QCMobile API and its Company Snapshot lookup (FMCSA, 2026). We can add that to the carrier's record, next to the documents you collect.
Will this work with our factoring company?
It depends on how your factoring company accepts invoices. We prepare the invoice packet and send it the way that company already accepts it: email, upload, or a direct connection. We don't change your factoring terms or touch advances. A person approves each packet before it goes.
Who owns what you build?
When we hand it over, your team can receive the code, logins, instructions, and the job of running it. If you want LOJIK to run it for you, that support is agreed separately before launch.
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